Frequently Asked Questions
Everything you need to know about your RIHOAS shopping experience.
How long does shipping take?
Standard shipping typically takes 7-12 business days to arrive after processing. We offer express shipping options for faster delivery depending on your location.
What is your return policy?
We accept returns within 30 days of the delivery date. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our vintage-inspired cuts may vary by style.
Can I change or cancel my order?
Orders can be modified or canceled within 24 hours of placement. Once an order has entered the processing stage at our warehouse, we are unable to make changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Afterpay in select regions.
How do I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.