Returns & Exchanges
At RIHOAS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a smooth experience for every customer.
Initiate Your Request
Log into our returns portal using your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unwashed and unworn items with original tags attached into their original packaging to ensure they are protected during transit.
Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing